FAQ's & policies
**Most of our sprinkles are either made or processed on equipment that processes, soy, dairy, tree nuts and peanuts! Funfetti based items are not considered nut free!
Q: How long does it take to hear back?
A: We try to respond as quickly as possible! We are only a two person team, please allow 24-48 hours for us to reach out!
Q: How do I place an order?
A: Visit the *order with us* tab on our website! Fill out the form and we will get back to you!
Q: How much notice do I need to give for ordering?
A: We recommend 2 weeks. For large orders, please take more time into account.
Q: Are your cookies nut-free?
Q: Is your facility nut-free?
Q: Can you provide gluten-free options?
A: At this time, our only gluten-free option is French macarons (contains nuts) & variety's of ice creams
Q: Can you ship order?
A: Yes! We ship custom cookies and French Macarons throughout the U.S!
Q: Can orders be picked up?
Q: Do you deliver?
A: Only for large dessert tables, subject to availability.
Q: When is payment due?
A: When placing the order!
Q: Do you work with fondant?
A: No, we use modeling chocolate as a replacement for fondant.
Q: Do you do carved cakes?
Q: Do your cookies come individually wrapped?
A: Yes, all of our cookies come wrapped in a food grade cello bag, which keeps them fresh for 30 days.