FAQ's & policies

**Most of our sprinkles are either made or processed on equipment that processes, soy, dairy, tree nuts and peanuts! Funfetti based items are not considered nut free!

Q: How long does it take to hear back?

A: We try to respond as quickly as possible! We are only a two person team, please allow 24-48 hours for us to reach out!

Q: How do I place an order?
A: Visit the *order with us* tab on our website! Fill out the form and we will get back to you!

Q: How much notice do I need to give for ordering?
A: We recommend 2 weeks.  For large orders, please take more time into account.

 

Q: Are your cookies nut-free?

A: Yes.

Q: Is your facility nut-free?

A: No.

Q: Can you provide gluten-free options?

A: At this time, our only gluten-free option is French macarons (contains nuts) & variety's of ice creams


Q: Can you ship order?
A: Yes! We ship custom cookies and French Macarons throughout the U.S!

 

Q: Can orders be picked up?

A: Yes 


Q: Do you deliver?
A: Only for large dessert tables, subject to availability


Q: When is payment due?
A: When placing the order!

Q: Do you work with fondant?

A: No, we use modeling chocolate as a replacement for fondant.

Q: Do you do carved cakes?

A: No.

Q: Do your cookies come individually wrapped?

A: Yes, all of our cookies come wrapped in a food grade cello bag, which keeps them fresh for 30 days.